Thank you for shopping at Evisu Jeans. We want you to be completely satisfied with your purchase. If you are not entirely satisfied, we’re here to help.
1. Returns
You have [number of days, e.g., 30 days] days to return an item from the date you received it.
To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
2. Exchanges
If you would like to exchange an item for a different size or color, please contact us to arrange the exchange. Exchanges are subject to availability.
3. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
4. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact Us
If you have any questions on how to return your item to us, contact us at: [email protected]